Politica de reembolso

Due to the nature of these masks and our commitment to ensure all customers receive a new, unworn, hygienic mask, we can not accept returns. Please reach out if you have any specific questions about sizing at info@happy-masks.com

Shipping
To return 100% unused Happy Mask, please send your product to:

Happy Mask -
Hauptmarkt 6.
99867 Gotha
Germany

You're responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.

Complaint 

We try our best to provide all our costumers with high-quality products and services. Despite that, complaints can occur. We're eager to help you with any complaint that you may have, just contact us through our contact sheet and we'll do our best to help you.